Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

This product doesn't work. So I called the day before the 14-day trial was up (note that the trial starts on the day you order, not from the day you get it, so it's not really a 14-day trial).

The person on the phone tried to persuade me to accept some more of the product, or a discount, to keep going. I said no. I got an email verifying the cancellation. And yet they charged my credit card another $87 that same day.

When I called to complain, they tried to offer me the free products again and said that I was charged correctly (even though it had NOT been 14 days). This is a company that knows that it's selling an inferior product.

They make their money not from customers who happily keep ordering, but from one-time people whom they scam. DO NOT BUY THIS.

Review about: Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $87.

Preferred solution: Full refund.

I didn't like: I cancelled but they charged my card anyway.

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